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Transform Your Strategy with Email Marketing Training

  • Writer: Nicola Kieran, HubSpot Consultant & Trainer
    Nicola Kieran, HubSpot Consultant & Trainer
  • Oct 7
  • 4 min read

Email marketing remains one of the most powerful tools for businesses aiming to grow sales, streamline operations, and improve customer service. But to truly unlock its potential, you need more than just sending emails. You need a strategy that works, backed by the right skills and knowledge. That’s where mastering email marketing strategies can transform your approach and deliver real results.


Why Email Marketing Strategies Matter

Email marketing is not just about blasting messages to your entire contact list. It’s about crafting targeted, personalised campaigns that speak directly to your audience’s needs and interests. When done right, email marketing can:

  • Increase customer engagement

  • Boost sales conversions

  • Strengthen customer loyalty

  • Provide measurable ROI


For businesses using platforms like HubSpot, having a clear email marketing strategy is essential. HubSpot offers powerful tools such as Segments, then tailor your content to the Segments using Smart Content, A/B test to improve opens / clicks, automate campaigns with workflows, and track performance. But without a solid strategy, these tools can be underused.


Practical Example: Segmenting Your Audience

Imagine you run a business with multiple product lines. Sending the same email to everyone means many recipients will get irrelevant content. Instead, use HubSpot's Segments (previously Lists) to segment your Contacts by Lifecycle Stage, Industry, behaviour or preferences. For example:

  • New customers receive a welcome series introducing your brand

  • Repeat buyers get exclusive offers on products they’ve purchased before

  • Leads to keep warm receive invites to exclusive events


This targeted approach increases the chances your emails will be opened and acted upon.


Infographic showing AI creating content for an email
Marketing Hub - using AI to generate content for an email

Key Email Marketing Strategies to Implement today

To get the most from your email campaigns, focus on these core strategies:


1. Personalisation Beyond the Name

Personalisation is more than inserting a first name. Use HubSpot's Smart Content to tailor content based on customer behaviour, industry, lifecycle, location, or purchase history. For example, recommend products related to previous purchases or send location-specific event invites.


2. Mobile Optimisation

Over half of emails are opened on mobile devices. Ensure your emails look great and function well on smartphones and tablets by testing and previewing the email in in different email clients and as a contact.


3. A/B Testing

Test different subject lines, preview text and calls to actions to see what resonates best with your audience. Small tweaks can significantly improve open and click-through rates and make it easy to see what made the difference. Use HubSpot's AI tools to make suggestions and refine content.


4. Automation (Workflows)

Automated emails can be used to welcome and onboard new customers, post-purchase follow-ups and keep leads warm. Automation saves time and keeps your audience engaged and can be used to support more 1-1 communications.


5. Add Clear Calls to Action (CTAs)

Every email should have a clear, compelling CTA. Whether it’s “Shop Now,” “Download the Guide,” or “Book a Demo,” make it easy for recipients to know what to do next. Ideally this should be kept to 1 Call to Action per email.


6. Compliance and Privacy

Ensure your emails comply with GDPR and other e-privacy regulations. Use HubSpot's Legal Basis to communicate, subscriptions and manage preferences pages to help stay compliant.


7. Avoiding the junk folder

It's getting harder and harder to avoid the junk folder. Google, Yahoo and Outlook have all recently added extra authentication rules. Once you've connect your email sending domain in HubSpot, you can also use a tool such as MXToolbox to check your SPF, DMARC and DKIM are set-up correctly, any issues can cause emails to go straight to junk.


If you've just implemented HubSpot, you may want to 'warm-up' your domain by sending a few emails to engaged contacts, then slowly increase the number of contacts. If you're onboarding new customers, you can send 1-1 emails as a welcome asking them to look out for emails and whitelist them. Exclude hard bounces from your email Segments and use the Email Health tool to benchmark your company to others in your industry.


Close-up of a smartphone displaying a mobile-optimised email
Mobile-optimised email on smartphone screen

How Training Can Elevate Your Email Marketing Game

Even with the best tools and strategies, success depends on how well your team understands and applies them. That’s why investing in email marketing training is a game-changer.


Training helps your team:

  • Master the HubSpot platform’s email marketing features

  • Learn how to create effective campaigns from scratch

  • Understand data analytics to refine strategies

  • Stay updated on best practices and changes.


For example, a well-trained marketing team can quickly set up complex automation that nurture leads and convert them into customers. They can also troubleshoot issues and optimise campaigns based on real-time data.



Tips for Getting Started with Your Email Marketing Strategy

If you’re ready to transform your email marketing, here are some actionable steps to take:


  1. Audit Your Current Email Efforts

    Review your existing campaigns. What’s working? What isn’t? Look at open rates, click rates, and conversions. Not all emails have the same objectives such as an event invite v a newsletter so you may also want to split these by content types.


  2. Define Your Goals

    Are you aiming to increase sales, improve customer retention, or boost event attendance? Clear goals guide your strategy.


  3. Segment Your Audience

    Use your CRM data to create meaningful segments. Tailor your messaging accordingly using Smart Content.


  4. Create a Content Calendar

    Plan your emails around key dates, product launches, and promotions.


  5. Invest in Training

    Equip your team with the skills they need to execute your strategy confidently.


  6. Measure, Track and Adjust

    Use analytics and Email Health to track performance, manage bounces and tweak your approach regularly.


Unlock Your Business Potential with Expert Support

Email marketing is a powerful channel, but it requires skill and strategy to unlock its full potential. By focusing on proven email marketing strategies and investing in the right training, you can elevate your campaigns and drive meaningful business growth.


If you want to get the most out of HubSpot and your email marketing efforts, consider professional email marketing training. It’s an investment that pays off in better results, more efficient workflows, and a stronger connection with your customers.


 
 
 

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